PRIVACY POLICY

Introduction

We take privacy and the protection of personal information seriously. This Privacy Policy sets out details about how we gather, use and share personal information and about individual privacy rights. How we use personal information depends upon the context in which it is made available to us. For further information on how McSherry Electrical is impacted by GDPR please read our statement.

This Privacy Policy provides up to date information about how we use personal information and will update any previous information we have published about using personal information. We may make minor updates to this Privacy Policy from time to time, however if we make any material changes to the manner in which we process and use your personal information, we will announce this clearly on our website.

About Us

We are what is known as the “controller” of the personal information which we gather and use. When we say “we” or “us” in this Privacy Policy, we mean McSherry Electrical Ltd.

What kinds of personal information we use

We use a variety of personal information depending on the circumstances under which personal information is made available to us.

We may use personal information in the following circumstances:

Business Contacts: We hold the names, job titles, employer details and professional contact details for various business contacts, including client contacts, supplier contacts and interested parties.

Suppliers: We hold the names, address, contact details and payment details for various suppliers and general information about the products/services they supply.

Employee: If you are an employee, we will process your name, address, contact details, job title, and date of birth, emergency contact details, doctor details, medical information and training information.

Sub-Contractors: If you are a Sub contractor, we will process your name, professional and personal contact details, CV and professional background, payment details, training information and information about the work you complete for us.

Job Applicants: Where you apply for a role with us, we will process the personal information you provide to us as part of your application and any interview selection process. This will ordinarily include your name, personal contact details, professional history, education and qualifications and references. We may also collect and use some special categories of personal data about job applicants, such as information about an applicant’s racial or ethnic origin and some health information regarding any medical conditions or disabilities.

How we gather your personal information

We only use personal information which we have obtained directly for the purposes described in this Privacy Policy.
Personal Information is gathered in the following ways:

Business Contacts: Personal information may be collected via our website, by email, phone calls etc.

Suppliers: Personal information may be collected from client specification or through transactions between McSherry Electrical and the supplier.

Employee: If you are an employee, personal information will be obtained at induction stage information will be collected through our induction form.

Sub-Contractors: If you are a Sub contractor, personal information will be obtained through our sub-contractors requirements form and at induction stage through our induction form.

Job Applicants: If you are job applicant, personal information will be obtained through our website, email or by phone, information will also be collected at interview.

Electrical Installation: We may collect personal information held by our clients in the course of conducting an electrical installation. Personal information may be included in documentation we are required to assess as part of any installation, and will ordinarily be provided or made available to us by our client.

Why we use personal information

We currently use data for the following:

• Invoicing/credit notes & general account transactions
• Pricing & product queries/updates
• Health & safety compliance
• Communicate project information
• Inform of any technical or product specifications
• Inform of delivery/shortages/order updates
• Information about the business. E.g. Opening & closing times etc.
• Any other relevant business related information

How long we keep personal information

We will never retain personal information for any longer than is necessary for the purposes we need to use it for.
Generally, in respect of personal information gather in the context of a contract, we will retain personal information for as long as required by law or regulation or instruction of a relevant accreditation body.
Unsuccessful job applicant information is retained for a period of 12 months after the position has been filled.

Sharing personal information with third parties

We only share personal information with third parties:

• To the extent necessary for fulfilling the purposes for the provision of services;
• Where we are under a legal or contractual obligation to do so; or
• Where is it fair and reasonable for us to do so in the circumstances.

We may share personal information with the following third parties:

Suppliers: We use a number of different suppliers, with whom we share personal information so that these suppliers can process personal information on our behalf. In these circumstances, we take steps required by data protection laws to ensure that these suppliers protect the personal information we share with them.

Accreditation Bodies: We may be required to share personal information with accreditation and regulatory bodies (such as RECI, IET, NQA amongst others), who monitor are certification and audit services to ensure that we are compliant with their rules and requirements when awarding certifications.

Government bodies: We may be required by law to share personal information with government bodies and regulators (such as Revenue).

Sending personal information overseas

We may need to transfer personal information outside the UK and the European Economic Area (EEA) to our suppliers based in countries where data protection laws may not provide the same level of protection as those in the EEA – including the USA.

We will only transfer your personal information outside the EEA where either:
• The transfer is to a country which the EU Commission has decided ensures an adequate level of protection of personal information; or
• We have put in place our own measures to ensure adequate security as required by data protection laws. These measures include ensuring that personal information is kept safe by carrying out security checks on our overseas partners and suppliers, backed by strong contractual undertakings approved by the EU Commission (known as EU standard contractual clauses). Some US partners and supplier may also be certified under the EU-US Privacy Shield which confirms they have appropriate measures in place to ensure the protection of personal information.

Privacy Rights

Individuals are entitled to exercise any of the following privacy rights in respect of our processing of personal information:

Access: Individuals can request access to a copy of their personal information held by us, along with details of what personal information we use, why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision-making.

Rectification: Individuals can ask us to change or complete any inaccurate or incomplete personal information held about them.

Erasure: Individuals can ask us to delete their personal information where it is no longer necessary for us to use it, or where we have no legal basis for keeping it.

Restriction: Individuals can ask us to restrict the personal information we use about them where we are not able to erase their personal information or where an individual has objected to our use of their personal information.

Object: Individuals can object to our processing of their personal information.

Portability: Individuals can ask us to provide them or a third party with some of the personal information we hold about them in a structured, commonly used, electronic format so it can be easily transferred.

Withdraw Consent: Generally, we do not require consent to process personal information and so we do not ordinarily ask for consent to process personal information. However, where we do ask for consent to process personal information, individuals have the right to withdraw their consent at any time.

Please make all requests to exercise privacy rights in writing to GDPR@mse.ie

We are required to verify the identity of anyone requesting to exercise their privacy rights and we may ask individuals to provide valid identification documents when making a request to allow us to do this.
We will not make any charge for responding to any request from an individual exercising their privacy rights, and we will respond to any requests in accordance with our obligations under data protection laws.
Individuals can make a complaint about how we have used their personal information to us by contacting us as noted above.

Online Activities

We use cookies to track your use of our website and pages accessible from our website.

A cookies is a small file which is sent to your browser and stored on your computer’s hard drive. Cookies help us understand and track your use of our websites and help us identify where we can improved the information and services provided via our website.

We use the following categories of cookies on our website:

Strictly necessary: These cookies are essential for certain features of our websites to work (for example, making payments online). These cookies do not record personally identifiable personal information and we do not need your consent to place these cookies on your device. Without these cookies some services on our website cannot be provided and certain parts of our website cannot be accessed.

Performance: These cookies are used to collect anonymous information about how you use our website. This information is used to help us improve our website and understand how effective our website is.

Functionality: These cookies are used to provide services or remember settings to enhance your visit, for example by using your IP address to return your local MSE site. The information these cookies collect is anonymous and does not enable us to track your browsing activity on other websites.

Targeting and Advertising: These cookies are used by trusted third parties to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. Information contained in these cookies is anonymous and does not contain personal information.

If you would prefer to restrict, block or delete cookies from us and our third party advertisers, or any other website, you can use your browser to do this. Each browser is different, so check the “Help” menu of your particular browser to learn how to change your cookie preferences. If you choose to disable all cookies we cannot guarantee the performance of our websites and some features may not work as expected.

READ OUR GDPR STATEMNET